Services
Management, close to the building.
Leasing, resident relations, maintenance coordination, and operations and reporting—one team responsible for the whole of a home’s day-to-day life.
What we do
The work, in detail.
Leasing
Finding the right residents for each home, fairly and consistently.
- Listings, photography and marketing
- Showings and inquiries
- Applications and screening, applied the same way to every applicant
- Lease preparation and move-in
Residents
A calm, responsive relationship with the people who live in the homes.
- Move-in orientation to the home and its systems
- Written, timely communication
- Renewals
- Move-out inspections and deposit accounting
Maintenance
Preventive care first, and prompt coordination when something needs attention.
- Request intake and prioritization
- Coordination with licensed, insured vendors
- Warranty claims with the builder and manufacturers
- Seasonal and preventive maintenance schedules
Operations & reporting
The financial and administrative side of a home, kept in order.
- Rent collection
- Operating budgets and expense tracking
- Monthly statements for ownership
- Inspection, compliance and condition records
Our focus
New homes, from their first day.
We focus on newly constructed rental homes. Starting at handover means we know each building from its first day—its systems, its warranties and its condition—and can keep it that way.
Standards
How we look after a home.
Fair housing
The same criteria for every applicant, in line with federal, state and local fair housing law.
Everything in writing
Leases, notices, requests and repairs are documented and easy to find.
Preventive, not reactive
Scheduled upkeep keeps small issues from becoming large ones.
Respect for the home
Residents receive advance notice before non-emergency entry.
Documented condition
Each home’s condition is recorded at move-in and move-out.
Clear reporting
Ownership receives regular, plain-language statements.